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Security

Security is our top priority.

Your customer list is the most valuable thing your shop owns. Here is how we look after it, in three promises and a short list.

Your customers are yours alone.

Meaning what?

Every business has its own separate workspace. Nothing in yours can be seen from anyone else’s, and that is checked in more than one place every time.

Your AI can look, not touch.

Meaning what?

It sees only what the person who connected it can see. Anything it wants to send or change waits for a person to approve it.

Only your people get in.

Meaning what?

Owners and admins sign in with a second step from their phone. You invite each person yourself and can remove them in a click.

The practical bits

Everything else, in one breath.

  • Backed up every night, and the backups are encrypted.
  • Card payments are handled by Stripe. Your card details never reach us.
  • Your mailbox connection is private to you. Colleagues see the conversation with a customer, not your inbox.
  • A record is kept of who did what, and it cannot be edited afterwards.
  • Leave whenever you like. Ask, and we will hand you your data.

One honest caveat.

Nobody can promise that software is perfectly secure, and we will not. What we can promise is that we take it seriously, and that if something goes wrong we will tell you straight.

Found a problem? Please tell us first. The detail is in our privacy policy.