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WORKDEN

Workden and Capsule

A CRM is only one of the jobs.

Capsule is a tidy CRM that charges for each person who uses it, with email marketing sold as an add-on. Workden covers customers, orders, email and tasks for one price.

Start 14 days free

The bill

Count heads and watch.

Capsule’s price is per user, so it is multiplied by your team. Slide the team size to see the two bills part company.

  • CapsuleGrows with every user£56 a month
  • WorkdenStays the same£10.99 a month

For 4 people and 1,000 customers.

Their figures are list prices before tax, from each company’s own pricing page, in the currency they charge in. Checked 10 October 2026. Capsule: Starter plan and up. Per user, paid yearly. Email marketing is an add-on from £7 a month.

Side by side

The same questions, asked of both.

QuestionCapsuleWorkden
What the bill followsThe number of usersNothing. It is one flat price
Email marketingA paid add-onYes, included
How many contacts you can keepCapped by planDoes not change the price
Orders from your online shopNot what it is built aroundShopify and WooCommerce, on each customer’s timeline
AI helpBuilt in, mostly on higher plansConnect the ChatGPT or Claude you already have
Free planYes, for one or two peopleNo. 14 days free, then one price

In fairness

Where Capsule is the better pick.

  • A free plan for one or two people
  • Sales pipelines and forecasts made for a sales team
  • Project boards for work after the sale
  • Connections to accounting tools such as Xero
  • Many more years of customers behind it

Which one is for you.

If you sell to other businesses and live in a sales pipeline, Capsule is a well-liked CRM made for exactly that. If you run a shop and also need orders, newsletters and a to-do list beside your customers, Workden gives you all of it on one bill.

Try it on your own shop.

Fourteen days with every tool switched on. Connect your shop, send a newsletter, and see what your week looks like in one place.

Start 14 days freeSee pricing

Capsule is a trademark of its owner. Workden is not connected with Capsule in any way.